- CEO
- Kruti Patel Goyal
- Full Time Employees
- 2,375
- Sector
- Retail trade
- Industry
- Internet retail
- Address
- 117 Adams Street New York NY United States 11201
- IPO Date
- Apr 16, 2015
- Business
- Etsy, Inc. operates global two-sided online marketplaces that connect millions of creative buyers and sellers, focusing on unique handmade, vintage, and craft supply items. Its primary platform, Etsy.com, offers a wide range of product categories including personalized jewelry, custom apparel, home and living décor, craft kits, digital downloads, and vintage collectibles. The company provides sellers with various tools and services such as AI-powered search and discovery features, personalized marketing, pricing recommendations, and shop operation enhancements to support business growth. Etsy’s marketplaces include the main site and Depop, a leading U.S.-focused resale clothing platform acquired in 2021, complementing Etsy's position in the secondhand and sustainable fashion market.
Etsy is headquartered in Brooklyn, New York, and was founded in 2005. In recent developments, the company has emphasized technological advances including improved search ranking models, advanced machine learning for personalized shopping experiences, and upgraded seller tools to streamline shop operations and boost early seller visibility. Etsy continues to expand its integration of AI into marketing and merchandising, driving sequential growth in gross merchandise sales (GMS) for both Etsy and Depop. Operationally, Etsy has divested its Reverb marketplace in 2025, transitioning it to private ownership, reflecting a strategic narrowing of focus on core marketplaces. These initiatives align with Etsy's mission to "Keep Commerce Human," enhancing community connections while investing in digital innovation to increase buyer engagement globally.
Etsy serves diverse markets worldwide, leveraging its platforms to empower creative entrepreneurs and sustainable commerce. Its product portfolio includes broad handcrafted goods, vintage items, and digital products, targeting individual consumers seeking unique and customizable styles. Etsy’s ongoing strategic priorities focus on personalized discovery, retention of valuable customers, and expansion of marketplace capabilities to support continued global growth. The company reports strong performance in categories such as personalized jewelry, eco-friendly home products, and niche vintage items, supported by consumer trends favoring authenticity and sustainability. Etsy remains a leading player in the creative ecommerce industry with a distinctive community-centered business model enhanced by AI-driven technology innovations to improve user experiences and marketplace efficiency.
This description reflects Etsy’s main products, recent operational changes including the Depop acquisition and Reverb divestiture, and technology-driven strategic enhancements through late 2025.